RING THE PRACTICE DAILY AT 9AM TO BOOK A TELEPHONE TRIAGE SLOT (PLEASE NOTE THE LINES CAN BE BUSY BUT WE WILL DO OUR BEST TO GET THROUGH ALL THE CALLS) GP / NURSE WILL TRIAGE CALLS AND ARRANGE FACE TO FACE APPOINTMENT IF APPROPRIATE
TREATMENT ROOM APPOINTMENTS CONTINUE AS NORMAL – EXAMPLE INRS, B12 INJECTIONS, BLOOD MONITORING FOR MEDICATIONS – RING AND BOOK APPOINTMENT IN ADVANCE
(UNFORTUNATELY SOME SERVICES ARE UNAVAILBLE AT THIS TIME DUE TO THE PANDEMIC EG. NO EAR SYRINGING)
PRACTICE NURSE WILL RING AND BOOK PATIENTS INTO CLINICS (DIABETIC, HEART DISEASE ETC.) OR OFFER TELEPHONE ADVICE IF APPROPRIATE
BABY VACCINATIONS CONTINUE AS NORMAL AND WILL BE CONFIRMED PRIOR TO ATTENDANCE
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
If you continue to book appointments with the GP / Nurse but do not attend - this puts added pressure on the appointment system the practice may contact you to advise that is unacceptable
If missed appointments continue the practice may formally contact you to advise registration status with the practice may be affected..