Noticeboard

THE ONLINE PRESCRIPTION SERVICE IS BACK ONLINE 

WE WILL CONTINUE TO OFFER FLU AND COVID VACCINES AT PATIENT REQUESTS PLEASE ASK A MEMBER OF STAFF FOR NEXT AVAILABLE DATE.

WE HAVE NOW INSTALLED OUR NEW COMPUTER SYSTEM - PLEASE NOTE WE ARE STILL LEARNING AND MAY BE SLOWER AT DEALING WITH YOUR ENQUIRIES.

HOWEVER THE NEW SYSTEM WILL OFFER NEW SERVICES FOR PATIENTS AND STAFF AND WE WILL UPDATE YOU WHEN THEY ARE OPERATIONAL.

THANK YOU FOR YOUR UNDERSTANDING AT THIS DIFFICULT TIME 

Welcome

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

THE ONLINE PRESCRIPTION SERVICE IS BACK ONLINE 

WE HAVE CHANGED OUR GP APPOINTMENTS

PATIENTS CAN NOW BOOK FACE TO FACE APPOINTMENTS ON THE DAY OR PREBOOK UP TO 1 WEEK IN ADVANCE 

APPOINTMENTS LINE IS OPEN DAILY FROM 9AM DEMAND CAN BE HIGH AT THIS TIME: WE HAVE EXTRA STAFF ANSWERING THE PHONE TO GET YOUR CALL ANSWERED AS SOON AS WE CAN.. PLEASE NOTE ROUTINE APPOINTMENTS ARE ONLY AVAILABLE FROM 9AM OR UNTIL WE MEET CAPACITY - 

OUR APPOINTMENTS LINE WILL CLOSE AT 10AM DAILY ONLY URGENT APPOINTMENTS ON THE DAY WILL BE ALLOCATED AFTER THIS TIME.

THE SCRIPT LINE AND RECEPTION ENQUIRIES WILL NOT BE AVAILABLE UNTIL 9.30AM.

IF YOU NEED TO ORDER A SCRIPT RING OUR DEDICATED SCRIPT LINE ON 02879 36 1000 MONDAY - FRIDAY 9.30AM - 4PM 

WE WOULD LIKE TO REMIND PATIENTS THAT THE PRACTICE OPERATES A ZERO TOLERANCE POLICY WITH REGARD TO ABUSIVE BEHAVIOUR TOWARDS OUR STAFF 

TREATMENT ROOM OR PRACTICE NURSE APPOINTMENTS CONTINUE AS NORMAL – PLEASE BOOK AFTER 10AM TO AVOID LONG QUEUES IN THE MORNING 

PRACTICE NURSE 

PRACTICE NURSE / STAFF WILL RING AND BOOK PATIENTS INTO CLINICS (DIABETIC, HEART DISEASE ETC.) OR OFFER TELEPHONE ADVICE IF APPROPRIATE

BABY VACCINATIONS CONTINUE AS NORMAL AND WILL BE CONFIRMED PRIOR TO ATTENDANCE

 

IF YOU NEED TO ORDER A SCRIPT YOU HAVE 3 OPTIONS

  1. RING 02879 361000 
  2. REGISTER ONLINE DIAMOND MEDICAL PRACTICE
  3. POST THROUGH LETTER BOX

PLEASE ALLOW UP TO 48 HOURS FOR YOUR SCRIPT TO BE PROCESSED – SCRIPTS WILL GO TO NOMINATED PHARMACY

PLEASE DO NOT LEAVE ANTIBIOTIC REQUEST OR MESSAGES ON THE SCRIPT LINE NOT RELATED TO SCRIPT REQUESTS – IF YOU HAVE A QUERY PLEASE SPEAK TO A RECEPTIONIST.

 

MEDICAL CERTIFICATES

  1. RING 028 79 361000
  2. REGISTER ONLINE DIAMOND MEDICAL PRACTICE

ALL MEDICAL CERTIFICATES ARE COLLECTED AT RECEPTION 

 

LETTERS OR REPORTS

IF YOU REQUIRE A LETTER OR HAVE A REPORT TO BE COMPLETED – PLEASE CONTACT RECEPTION OR TELEPHONE FURTHER DETAILS WILL BE PROVIDED. PLEASE NOTE IT CAN TAKE UP TO 4 WEEKS FOR ADMIN REQUESTS TO BE COMPLETED - 

 Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site . Whatever your thoughts, be sure to let us know via our feedback function.

Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

Disabled parking spaces are adjacent to the entrance. The building has been designed with the needs of disabled people in mind.

(Site updated 22/11/2023)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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